Discussions with Client

Before I start writing this, thanks to all my managers out here in Persistent who by their experience say few things which become a "Point to Remember" to me, for effective communication with Client-
Let me mention few I remember -

1. Take a note of even minutest of the discussion with your client or any party related to client.
2. Always mail these discussion details to all the parties involved i.e. your company's team, the client and related parties.
3. This mail should not show the discussion points as "warning mesages", meaning it should not sound "leagal" when read, though, it ofcourse could save you many leagal complications if it has to happen later on!
4. The mail, if possible, should mention the names of the person who has made a statement that you are mentioning with proper reasoning of the statement.

More to come you way, Keep reading!